KoffeeChat
Browse topics

Contacting the KoffeeChat team

For everyoneUpdated 1 Oct 2026

The best way to reach us for help, feedback, privacy questions and anything else.

We're a small team and we read everything. Here's the quickest way to reach us.

In the app: Report a problem

For anything about KoffeeChat, choose Report a problem in your account menu. It keeps everything in one place, lets you add screenshots, and you can follow our replies under Your reports. Reporting a problem

Ideas for new features go on Beta testers, where other people can vote for them. For any other feedback, pick Idea or feedback.

By email

Email hello@koffeechat.com if:

  • you can't sign in;
  • you'd like a copy of your data, a correction or to have your data deleted;
  • you'd like to close a shepherd or organisation account;
  • you'd like to talk about a paid organisation plan;
  • you don't have a KoffeeChat account.

Was this helpful?

Still need help?

Sign in and report a problem, or email us at hello@koffeechat.com.