Roles: who can do what
For organisationsUpdated 29 Sep 2026
The roles in your organisation, what each one can see and do, and how to change them.
Everyone in your organisation has one access level. It decides whether they open the organisation dashboard or their own work account, and what they can change there.
The roles you can give
| Role | What it's for |
|---|---|
| Super admin | Everything, including team & billing |
| Admin | Run the workspace day to day |
| Member | Employee workspace (/work) only |
Super admin
What it's for: Everything, including team & billing
Admin
What it's for: Run the workspace day to day
Member
What it's for: Employee workspace (/work) only
Only an owner or a super admin can invite another super admin.
Owner and Recruiter
- Owner: the person who set up the organisation. Owners can do everything, and only an owner can change or remove another owner.
- Recruiter: an older role for hiring teams. Recruiters open the dashboard for talent, jobs, the pipeline and analytics, but don't manage your team, invites or Growth Resources.
What each role can do
| Task | Who can do it |
|---|---|
| Manage your team and send invites | Owner, Super admin, Admin |
| Build and change the organogram | Owner, Super admin, Admin |
| Add and change Growth Resources | Owner, Super admin, Admin |
| Plans and billing | Owner, Super admin |
| Post jobs, run the pipeline, see analytics | Owner, Super admin, Admin, Recruiter |
| Use their own work account | Everyone, including Members |
Manage your team and send invites
Who can do it: Owner, Super admin, Admin
Build and change the organogram
Who can do it: Owner, Super admin, Admin
Add and change Growth Resources
Who can do it: Owner, Super admin, Admin
Plans and billing
Who can do it: Owner, Super admin
Post jobs, run the pipeline, see analytics
Who can do it: Owner, Super admin, Admin, Recruiter
Use their own work account
Who can do it: Everyone, including Members
Members land in their work account, with the organogram and Surprise Koffee. Everyone else lands in the organisation dashboard. What a work account is
Changing someone's access
You choose each person's access when you invite them, and you can change it in the Invites list until they join. To change the access of someone who has already joined, choose Report a problem and pick Account & sign-in, and we'll help.