Reporting abuse or feeling unsafe
For everyoneUpdated 29 Sep 2026
What to do if someone makes you feel unsafe, and how we handle safety reports.
Everyone on KoffeeChat should feel safe. If someone makes you uncomfortable, in a coffee chat, in Messages or anywhere else, tell us.
In danger right now?
Contact your local emergency services first.
Report it
- Step 1: Choose Report a problem in your account menu and pick Safety or abuse. We look at safety reports before anything else.
- Step 2: Tell us who was involved, what happened and when.
- Step 3: Add screenshots if you have them.
- Step 4: Press Send report.
If it happened in a conversation, open the conversation's menu and choose Report this conversation. We don't read your messages unless you tell us about them.
Protect yourself
- Block them in Messages: open the conversation's menu and choose Block. Neither of you can send messages in that conversation until you unblock them. Blocking or reporting a conversation
- You never have to carry on with a chat that makes you uncomfortable. You can leave the call.
- Keep personal details, like your home address or bank details, off KoffeeChat.
What we do
We look into every safety report and may hide content or suspend accounts that break our Terms of Service. We reply to you by email and under Your reports.