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Ratings and reviews

How chat ratings, Kofi summaries and company reviews work.

Coffee chat ratings

Kofi and company reviews

Frequently asked questions

Are ratings anonymous?

Yes. A rating is shared only together with ratings from at least 3 different people, and people see an average, the most common chips and Kofi's summary, never who said what. Your written comment is never shown to the person you rated.

Read more: Why ratings stay anonymous

Can I change a rating I gave?

Yes, while it's still private: press Edit your rating next to your stars and press Update. Once it has been shared with other people's ratings (it says Shared), it's final.

Read more: Editing a rating

Why does a profile say New instead of a rating?

Ratings only show once at least 3 different people have rated someone, so no single rating can be traced. Until then, their profile shows New.

Read more: Why ratings stay anonymous

I think a rating or summary about me is unfair. What can I do?

You can't see who rated you, but you can tell us. Choose Report a problem and pick My profile, and describe what looks wrong. Our moderators can hide ratings that break the rules.

Read more: What Kofi summaries are

Still need help?

Sign in and report a problem, or email us at hello@koffeechat.com.